Order Source
To track sales based on where orders are placed, create and configure order sources.
Order source examples: Mobile App, Website, POS Terminal, or DMB.
Associate an order source with each Terminal Scheme. If a specific order source is not associated with a terminal scheme, then use default order source.
Create Order Source
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From the upper-right of the Order Source List screen, select New Order Source.
The following table introduces the pages/sections of the Order Source editor:
Page | Description |
|---|---|
Define general settings including the order source name and active status. | |
Define options related to injected orders (e.g. orders injected from Online Ordering). | |
Define options related to void operations. | |
Add an image set to the Order Source. |
General
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From the General page of the Order Source editor, define the following:
Setting | Description |
|---|---|
Name | Type the name of the order source. |
ID | Type an identification number for the order source. |
Active | Set the Active toggle to Active if the order source is available for use at the site. Multi-site users: To the right of the field, select the globe icon to define values for each site. |
Restrict Re-Tendering |
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Is Marketplace | Toggle On if the order source is a marketplace merchant. |
Is Tax Liable | This setting is only available when Is Marketplace is selected. Toggle On if the marketplace merchant is liable for taxes; taxes are not injected into the store. |
ADO Order Source | This setting is only available when the company has a subscription to Suite Catering. Toggle On to use this order source for all Advanced Day Orders (ADO). |
Cell Color by Order Source | Apply a background color to the kitchen cell to identify the order source. These settings override the color settings configured for the order destination.
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Injected Order Default Destination | From the dropdown, select the default order destination to assign to orders received from this order source. |
Injected Order Options
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From the Injected Order Options page of the Order Source editor, define options related to injected orders (e.g. orders injected from Online Ordering):
Option | Description |
|---|---|
Combine Like Items for Injected Order |
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Enforce Order Check-In on Commit |
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Void Options
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From the Void Options page of the Order Source editor, define the following:
Option | Description |
|---|---|
Allow Voiding Unpaid Orders | Toggle On to allow the cashier to Void Unpaid orders. |
Allow Void Partially Paid Orders | Toggle On to allow the cashier to Void orders with an applied partial payment. |
Allow Void Fully Paid Orders | Toggle On to allow the cashier to Void Paid orders. |
Order Source Images
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To add an image set to the Order Source:
From the Order Source Images section of the Order Source editor, select Add Image Set.
From the Add Image Set modal, select the appropriate image set option and select Ok.
From the Order Source Images section of the Order Source editor, select the 3-dot menu for the image set and select Set as Preferred.
Nota
Only one image set can be designated as Preferred. To remove Preferred from an image set, select the 3-dot menu for the image set and select Remove Preferred Status.
From the upper-right of the Order Source page, select Save.
Image Requirements for Delivery Service Providers
Delivery Service Provider | Image Requirements |
|---|---|
DoorDash |
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Grubhub |
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Uber Eats |
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