Online Ordering Settings
Important
The following is only applicable with a subscription to Online Ordering. Site subscriptions to this service are made from the Portal.
The Online Ordering Settings editor is used to configure settings for online order processing. The settings are applicable to orders placed on the company website and orders placed with the mobile app.
From the Portal homepage, select Data Management.
From the Online Ordering menu, select Online Ordering Settings.
From the Color Schema section, define the header color schema:
Select Top Header Background to choose a background color for the Online Ordering header.
Select Top Header Text to choose a color for the header text.
From the Company Logo section, configure the following:
Display Company Logo on the Ordering Module Header - Display the company logo in the Online Ordering header.
From the Ordering Flow Settings section, configure the following:
Display Pick Up Time Step at the Start of the Ordering Flow - Define the Pick Up Time for the order at the beginning of the ordering process.
Enable this option if menu item availability and pricing is dependent upon business hours.
The menu only includes items available at that time of day.
The menu item pricing is respective to the time of day.
If this option is disabled, the Pick Up Time is specified at the end of the ordering process on the Order Review page. The menu includes all items.
From the Products Displaying Settings, configure the following:
Enable Product Images - Display product images on the online menu.
Enable Product Descriptions - Display product descriptions on the online menu.
(Optional) From the Order Source dropdown, select the source from which Online Orders are communicated.
From the Kitchen Capacity Management section, configure the following:
Enable Kitchen Capacity Management - Toggle On to define a maximum number of online orders a store accepts within a 15-minute time period.
Number of Orders per 15 Minutes - Maximum number of online orders a store accepts within a 15-minute time period.
From the Payment Fulfillment Options section, select the eligible payment options for online orders:
In Store Payment - Customers pay in-store.
Online Payment - (Default) Customers pay online.
From the Destinations section, specify the order destinations for online ordering:
Select Add Destinations to add destinations to the list.
Enable the Default toggle to identify the default order destination for online ordering.
Select and drag the control to the left of the order destinations to sort them in the preferred sequence.
Select Save.
Note
Configure the email notification templates for receipts and order cancellation events using the Digital Notifications editor.
Integrate Online Ordering with Company Website
To integrate Online Ordering and create a button to launch the application:
Select Get Ordering Module Settings.
From Copy the following into your website, select Copy to copy the code lines.
Paste the code lines in the preferred location of the website code.
From Create a button or link to trigger Online Ordering, select Copy to copy the code lines.
Paste the code lines in the preferred location of the website code.