For a long time, we’ve read and heard a lot about delivery and the rise of ghost kitchens. These restaurant service models are far along the adoption curve, boosted by—among other factors—the Covid-19 pandemic. Pre- and post-pandemic, another trend quietly made waves: quick serve and fast casual restaurants have been rolling out self-order kiosks in a big way.
Store layout influences ordering behavior. And ordering behavior can make the difference between a normal check average and a check average boosted by 15%.
You don’t have to look far to see that kiosks are popular with restaurateurs and guests. The latest industry stats and surveys confirm it.
With guests wanting less face-to-face contact and more social distancing, are self-order kiosks a viable option for ordering and paying for food?
Discover best practices for ensuring that your pledge to healthiness permeates your guest experience.
There’s a right way and a wrong way. Check out our top nine kiosk self-order rollout best practices.
Self-Order Kiosks are on the Rise. Here’s Why.
Self-Order Kiosk Placement: Why It Matters
11 Compelling Reasons Now is the Time to Consider Kiosks for your Restaurant
The Role of Touchscreen Kiosks in Today’s Restaurant Reality
Using Self-order and Menu Design to Engage Health-conscious and Ingredient-sensitive Guests
Infographic: 9 Tips for a Successful Rollout of Self-Service Kiosks